We want you to be satisfied with your purchase from Iowa-Adirondack.com
for many years to come. Because of this, every item offered
in our online catalog is
backed by a warranty that covers defects in original manufacture and
materials. Replacement parts, when necessary, will be sent quickly and
directly from the factory. The length of warranty provided is listed in
each product's description. If you have further questions about
warranty coverage, please contact
us. We'll be happy to help.
SOME
THINGS YOU'LL NEED TO KNOW:
Please keep in mind that this furniture is a
natural wood product, so small variations in the grain and other slight
"imperfections" are a part of the natural character and beauty of the
product. Therefore minor hairline cracking or "checking" that does not
affect the performance of the furniture is not covered.
Any and all breakage or repairs not directly
associated with defects in original materials and workmanship
including, but not limited to, such as wood rot or disintegration (from
exposure to certain types of bugs, molds, ground moisture and other
deteriorative substances natural or unnatural), abuse or misuse, and
damage occurring during use for which it was not intended (e.g. someone
sitting on an arm paddle and breaking it, exceeding normal weight
capacity of furniture (such as by trying to squeeze more people on it
than it was intended for), etc.).
Damage caused by exposure to various weather
patterns such as leaving the furniture outside in the winter, thereby
allowing water to penetrate various parts and possibly freeze, thereby
expanding and cracking the wood; or damage to any part not suffering
from an original defect in material or workmanship that results from
the effects of any other weather patterns.
Due to various weather patterns that are beyond
our control, the stain treatment offered on certain pieces is not
warranteed in any way for a specific period of time, although you can
expect that it will last anywhere from 1.5 - 4 years (sometimes longer)
before renewal is necessary.
You may be required to send us the damaged piece
for inspection and/or repair, or to furnish us with a photo (digital or
by mail) before we send the replacement part in order for us to assess
the damage and ensure that it was due to original defects in material
and/or workmanship and to assess whether we should repair or replace it.
If we asses the damage not to be due to an original defect in materials
and/or workmanship, you will be responsible to pay for the replacement
part and shipping.
